My flight has been cancelled. What should I do+
-For flight cancellations originating from the airline, free changes and refunds are made by our agency.
Can I have my pet in the cabinet?+
-You can carry your pet, whose weight does not exceed 8 kilos, in the transport box inside the cabin.
What does my pet need for a flight?+
-If your pet has a veterinary health report and vaccination certificate, an identity document is required. You must have it with you at check-in.
I have not been vaccinated against Covid. How can I fly?+
-It may vary according to country rules on international flights. You can get the necessary information from our agency. With the latest update, the vaccination requirement for domestic flights has been abolished.
How many minutes should you be at the airport before your flight?+
-You must be at the airport at least 2 hours before the flight time for domestic flights and at least 3 hours before the flight time for international flights and complete all your check-in procedures.
What does the left luggage office do?+
-Our Esenboga Airport left luggage office is available 24 hours a day for a daily fee.
How can I leave my luggage in the left luggace office?+
-The cabinets work with electronic system.
Where is the Esenboga Airport Left Luggage Office?+
-It is on the ground floor of Esenboga Airport. You can get information from the help desk.
What are the dimensions of the left luggages?+
-Our cabinets serve in small, medium and large sizes.
How can I get to the airport? (Ankara-Esenboga Airport)+
-Belko Air buses depart from Kızılay, Havas and Belko Air buses depart from Ankara City Terminal (AŞTİ).
How many kilos am I allowed on the flight?+
-You can take advantage of the flight packages that have the right to 15, 20, 25 kilos according to the flight class in the country. You can also buy extra luggage at the airport. On international flights, the baggage allowance varies according to the airline. You can contact our agency for detailed information.
Where is the location Parlamend Tourism Agency?+
Our Center office in Ankara Kızılay has been serving since 1988.
Which companies does Parlamend Tourism work with?+
We have cooperation with many leading companies in the sector, both domestic and foreign.